Our two patents now allow us to offer a unique solution worldwide. The principle is simple: address the equation of material deformation to absorb an impact and, consequently, provide effective protection.

To achieve this, our cushions are designed with different compartments, allowing air flows to circulate. During a violent impact, these flows are disturbed and slowed down, enabling our cushion to harden and absorb the shock energy.

Our ultra-resistant TPU XV2 polyurethane cushions provide our technology with unprecedented shock resistance and are reusable.

Here are the differences between our 2.0 and 3.0 solutions:

Solution 3.0: The Always Inflated Solution:

This solution is delivered to you already inflated, with air pressurized and encapsulated before your product leaves our workshops.

The lifespan of inflatable inserts depends on your product usage.

We recommend replacing inflatable cushions every 16 to 24 months, especially if the product is used frequently.

To determine the right time for replacement, we suggest monitoring the cushion pressure. If you notice a significant pressure difference compared to when the product was new, replacement is advised.

Solution 2.0: The Pump-Delivered Solution:

This solution is delivered with a pump; the inflatable part is equipped with its inflation nozzle and a pressure relief valve. Inflate it, and when air escapes from the valve, your product is properly inflated.

We recommend replacing inflatable cushions every 24 months. In case of a fall, check the inflation of your cushion as well as its airtightness. The inflation nozzle may have detached or come loose.

We advise checking the pressure using the provided pump.

With use, you might notice slow leaks or impurities from re-inflation that could lodge in the valve. To address this, clean it by following this video: .

2.0 and 3.0 WARRANTY, 24 months:

If your cushion is out of air due to a defective weld, please contact us within 24 months of purchase to benefit from the warranty.

The purchase date is considered to determine the warranty period. Therefore, we recommend keeping your proof of purchase for any warranty claims.

IMPORTANT:

We want to emphasize the importance of periodically replacing the inflatable inserts of your RXR Protect product to ensure its optimal safety level.

In case of a fall, check the inflation of your cushion and its airtightness. The inflation nozzle may have detached or come loose, or the inflatable part may be punctured.

We hope this information helps you maintain the safety and performance of your RXR Protect product. If you have any additional questions or need assistance, please contact us through the help center.