We would like to inform you of the importance of periodically replacing the inflatable inserts of your ASA 3.0 product to ensure its optimum safety level. Please note the following points:
Dear customer,
We would like to inform you of the importance of periodically replacing the inflatable inserts of your ASA 3.0 product to ensure its optimum safety level. Please note the following points:
1. **Warranty against weld failure** : The warranty against weld failure covers a period of 24 months from the date of purchase. If your cushion is empty of air due to faulty welding, please contact us within 24 months of purchase to benefit from the warranty.
2. **Periodic replacement depending on use** : The service life of inflatable inserts depends on how you use the product. We recommend replacing the airbags every 16 to 24 months, especially if the product is used frequently. To determine the right time for replacement, we suggest you monitor the cushion pressure. If you notice a significant difference in pressure compared to when the product was new, we recommend replacement.
3. **Date of purchase as warranty reference**: Please note that the date of purchase is taken into account when determining the warranty period. We therefore recommend that you retain your proof of purchase for any warranty claim.
We hope you find this information useful in maintaining the safety and performance of your ASA 3.0 product. If you have any further questions or require assistance, please do not hesitate to contact us. We’re here to help.
