FAQ - Frequently Asked Question
What is the difference between Bullet, Impact and Supermini?
Are RXR Protect products Guaranteed?
RXR Protect products are guaranteed 1 year
Are the RXR Protect products delivered with the pump?
The RXR Protect products are supplied with the pump, 1 screw kit and user manual.Your chest protector will be delivered to you inflated. All our products spend 8 days in pressure testing in our workshops before being assembled and delivered.
How do inflatable RXR Protect products self adjust?
The RXR Protect inflatable products are all equipped with our "Easy Pressure" system, a pressure relief valve. As you inflate the air chambers, the air exits through the valve and in a few minutes, the pressure will calibrate itself. You just need to check that your vest is inflated before each use and re-inflate from time to time as needed to ensure a snug fit.
What can affect the air pressure in my RXR Protect?
The outside temperature or altitude, can increase or decrease the pressure of your vest.
For example, I finish riding and it is 77° F; I put my vest in my vehicle. The next morning, I go to use my chest protector and it is only 50° F out. The air chambers will be slightly deflated due to the lower outside temperature. In this case you must add air with the pump if you will use the vest right away so it will be a close fit to your torso. If on the other hand you use the vest later when the temperature has gotten warmer, it will automatically inflate back to the optimum levels with the warm outside air.
For the above reasons, you must always ensure that your vest is inflated before use.
Are RXR Protect products fragile?
Our products are not fragile. They are developed to withstand the demands of the sports targeted and tested by our professional sportsmen. In addition, our inflatable products are different from other traditional protections and require special attention.
Are RXR Protect products adjustable?
Our products are equipped with adjustments at the level of the shoulders and the lateral straps, in order to adapt to your body as closely as possible. Effective protection must fit snugly to the body during a fall, so always make sure your protector is securely fastened to your torso
How do I wash my RXR Protect?
Our products are washable preferably by hand, with warm water and a mild soap but should never be put in the washing machine.
Are there any precautions specific to RXR Protect products?
The 2 important precautions, are not to leave the protection in full sun / and / or close to a strong source of heat. Also, make sure the caps are attached to the inflation valve stem and that your pump has no dust inside. If dust is allowed into the pump it will then enter the air chambers and result in slow leaks over time.
My overpressure valve leaks, what should I do?
Watch this video for the maintenance of your pressure relief valve:
Can I change my overpressure valve?
The body of the pressure relief valve is assembled / glued to its black holder, otherwise you can buy the spring, the pad, and the clip in detail in our detached parts section..
I have a problem with my RXR product what should I do?
We can also be contacted by phone or directly via our on-line chat support on our website to answer all your questions.
Can I buy replacement inflatable parts at retail?
All parts of our products are available for sale on our website in the spare parts section. We only guarantee parts that we manufacture.
Can I wear RXR Protect under a garment?
Yes our products remain relatively thin and therefore are easily worn under your clothes.
How to paste my decorative kit?
Simply clean the areas where decals will be applied with a mild alcohol/water solution. WARNING, if you apply heat, make sure to avoid< the inflatable parts.
What is the difference between BUMPER and PREDATOR?
The Bumper is a shoulder brace, while the Predator is a shoulder pad.
Is the Bumper a constraint for riding?
The Bumper is a system is developed to avoid shoulder injuries and like any protection system it requires a time of adaptation. Properly fitting your bumper remains an important point to reduce this stress.
Can I wear a neck brace with an RXR Chest protector?
Yes you can.
Place your neck brace with the chest protector like this
Where can I find the EU type examination certificate?
About RXR Protect
A word from the founder of RXR Protect
"Safety in high-risk sports is always at the heart of the debate! Even though most riders may not yet realize it, I am convinced that the sustainability of these sports will be possible only through the drastic reduction of accidents and their consequences. To accomplish this, rider protection must be drastically improved by careful design, not guided by markets, marketing, or fashion. We believe to do this we must make an objective analysis of the problem and the expectations of riders (or the parents of young riders) This is how our work is constantly evolving: every day we collect feedback from our professional athletes and amateur customers in order to improve our products to make them more efficient, practical and comfortable. Not only do we simulate everything today in our laboratory or with 3D computer simulation, we also perform rigorous real-life field testing on the track. For example, for nearly 10 years now, we have attached particular importance to the follow-up of our professionals, by keeping accident statistics. The return is more than impressive: none of our riders suffered a serious injury! This is the reward of our work and ethics It does not take long for our field observations and/or feedback from our customers to be taken into account and adapted to our products: my office is in our workshop! So… …if you too, you think that safety is actually a condition of performance …if you too, you reason protection above all …if you too like to know who designed the equipment that protects you, or that protects your loved ones …if you too, you are sensitive to Made in France Ride, ski, surf ... RXR Protect David Schuller
Inflate ! A simple but innovative idea
The challenge: protect riders without hindering their movements
Air Shock Absorber : Our patented technology *
Our compartmented air cushion offers the best shock absorption on the market! Up to 5 times more protective than standard chest protectors. Always inflated (unlike an air-bag), it dissipates and absorbs the energy produced from violent shocks by dispersing it throughout a system of small internal air pockets. * 4966 Newton not absorbed on average of tests against 18,000 Newton for standard (EN 1621- 2 Level 1), And up to only 4157 Newton on the spine, 4.33 times better than the standard.
To go even further than the standards, we chose to test our products on a real crash test dummy equipped with sensors. Result: RXR not only protects far better than standard protectors, but also better than conventional products (foam and plastic).
The absorption of the horizontal rear shocks is thus twice better: 100 g versus 200 g. And the transmission of frontal shocks to the lumbar vertebrae is almost 40% better: 282 kg versus 388 kg.
Proven design for performance
Already 50000 body protectors sold !
At the beginning of 2009, RXR PROTECT began with the sale of the first vest dedicated to motocross! Since then, ten models for motocross, horse riding, mountain biking, and skiing have been designed, tested and assembled in our workshop in Normandy. Making us the first manufacturer of protective vests for "extreme" sports Made in France. Sportsmen from all over the world use our vests: USA, France, Germany, UK, Spain, Italy, Sweden, Norway, Belgium, Canada, Chile, Australia, Japan, Russia and Brazil. Today, RXR PROTECT offers a range of protective products for professionals and amateurs alike. We work every day to improve this range in order to offer each sportsman the most effective safety in the best comfort for his sport. Many improvements and innovations have been developed: - 2015: development of the Easy Air Pressure system to inflate the vest to the right pressure without a pressure-gauge. - 2016: creation of the "Bullet" model, incorporating the ASA system with a soft plastic / EVA foam mix. - 2017: invention of the first shoulder orthosis, baptized "Bumper". It is this combination of protection / comfort that pleases our team of "Pro-riders", the true ambassadors of our brand. Every time they compete while wearing RXR gear they prove that amazing protection does not prevent amazing performance.
But why not an Air-bag?