For every request:
You must return the product as you received it, in the original packaging.
Return for an exchange:
You live in Europe ?
Complete the request form below, you will receive a return label.
You live outside Europe ?
Because shipping is free, you must pay for the return. You can choose to return your product in France or in the USA.
Return for a refund:
Because shipping is free for orders of €100 or more, you will always have to pay for the return. You can choose to return your product in France or in the USA.
Refunds are credited back to your account within 15 days upon receipt of your return.
To meet our refund criteria, the product must be new and unused.
Decals kits can't be refunded (sticked on the product or not).
Our addresses:
France
RXR PROTECT
24 TER Rue Villons les Buissons
14000 Caen
FRANCE
USA
ROB'S REEF LLC
3955 SOUTH STREET
SUITE B14
TITUSVILLE, FL 32780
USA
Complete my request:
Our address:
France
24 TER Rue Villons les Buissons
14000 Caen
FRANCE
Because shipping is free, you must pay for the return. You can choose to return your product in France or in the USA.
Include your order ref. inside your package.
Attention : For any return, you must declare the package with a value of $1. DO NOT include your invoice in the package.
Our address:
USA
ROB'S REEF LLC
3955 SOUTH STREET
SUITE B14
TITUSVILLE, FL 32780
USA
Because shipping is free, you must pay for the return. You can choose to return your product in France or in the USA.
Include your order ref. inside your package.
Attention : For any return, you must declare the package with a value of $1. DO NOT include your invoice in the package.
Our addresses:
France
RXR PROTECT
24 TER Rue Villons les Buissons
14000 Caen
FRANCE
USA
ROB'S REEF LLC
3955 SOUTH STREET
SUITE B14
TITUSVILLE, FL 32780
USA
Warranty and support:
Do you need help/warranty on your product ? Click here
Ride safe now with RXR
